How can we help?
Answers about recordings, scripts, voices, credits and publishing, written from the questions people actually ask.
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Getting started
What you can make, your first project, what to record.
Recordings and scripts
Formats, length, vertical recordings, links and text.
The script review
Why a run pauses, editing the script, fixing a word.
Voices and languages
Picking a voice, translating, keeping your timing.
Vertical, captions and shorts
What the camera follows, captions, clips.
Credits and plans
What a credit buys, the estimate, the Free plan.
Your account and data
Export, deletion, which AI providers see your video.
Still stuck?
Sign in and use Send to support on your project. It attaches the project and the run, so we can see what happened.
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